From creating Trip request to its approval, the below events describe how and when the email notifications are triggered from a REQUESTOR, APPROVER and TRAVEL AGENT / ADMIN’s perspective:

1. When Trip Request is created and SUBMITTED , an email notification is sent to the REQUESTOR and the APPROVER.

2. When a new APPROVER is ADDED for a trip request the NEW APPROVER is notified.

3. When a trip request is APPROVED then:

  • REQUESTOR is notified.
  • All the TRAVEL_ADMINS of that org is notified.
  • If any TRAVEL_AGENT is assigned to the Trip Request then he/she is notified.

4. When Trip Request is REJECTED by the approver, REQUESTOR is notified.

5. When Trip Request is SENT BACK by the approver, REQUESTOR is notified.

6. When Trip Request is RE-SUBMITTED by the Requestor, then:

  • REQUESTOR is notified.
  • All the TRAVEL_ADMINS of that org is notified.
  • If any TRAVEL_AGENT is assigned to the Trip Request then he/she is notified.

7. When a Transportation Request is Assigned to an Agent, the email goes to that TRAVEL_AGENT/TRAVEL_ADMIN for the same.

8. When a Hotel Request is Assigned to an Agent, the email goes to that TRAVEL_AGENT/TRAVEL_ADMIN for the same.

9. When a Transportation Request is Booked by an TRAVEL_AGENT/TRAVEL_ADMIN, then an email is triggered to notify the REQUESTOR that his/her Transportation Request has been booked.

10. When a Hotel Request is Booked by an TRAVEL_AGENT/TRAVEL_ADMIN, then an email is triggered to notify the REQUESTOR that his/her Hotel Request has been booked.

11. When a Hotel Request or Transportation Request is Requested to be Cancelled then:

  • REQUESTOR is notified.
  • All the TRAVEL_ADMINS of that org is notified.
  • If any TRAVEL_AGENT is assigned to the Trip Request then he/she is notified.

12. When a Trip Request is Requested to be Cancelled then:

  • REQUESTOR is notified.
  • All the TRAVEL_ADMINS of that org is notified.
  • If any TRAVEL_AGENT is assigned to the Trip Request then he/she is notified.

For all the associated Transportation requests and Hotel Requests separately.

13. When a Transportation Request / Hotel Request is cancelled then REQUESTOR is notified for the same. 

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