Standard Login
Enter your work email address
Enter your password and click Sign In
If required, check your email for a 6-digit login code
Enter the code on the next screen
You'll land in your account
Single Sign-On (SSO)
If your organization uses SSO, the login flow is slightly different:
Go to the same login page (app.fylehq.com/app/accounts/#/signin) and enter your work email
If your organization has SSO enabled, you'll be automatically redirected to your company's login page
Enter your organization credentials there
Once authenticated, you'll be redirected back to Sage Expense Management
You'll land in your account
Notes: Your IT or Sage Expense Management admin manages SSO setup. If you're unsure whether your org uses SSO, check with your admin.
Troubleshooting
Can't log in?
Confirm you're using your work email (not a personal one)
If your org uses SSO, you must sign in through your company portal — direct password login won't work
Contact your Sage Expense Management admin to verify your account is active and your role is correctly assigned
Forgot your password?
Enter your work email address
Click Forgot password?
Verify your email and get reset link.
Follow the reset instructions sent to your email
Didn't receive your login code?
Check your spam or junk folder
Click Resend code on the verification screen - you have 2 resend attempts per login session
The code expires after 10 minutes; if it's expired, start the login flow again
Used all resend attempts?
If you see a lockout message, try logging in again after sometime.
If you are not able to log-in after retrying, contact support at [email protected]