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View policy failures in the expense History tab
View policy failures in the expense History tab

View details in the history tab when a policy run fails due to missing approvers

Hemanth Singanamalla avatar
Written by Hemanth Singanamalla
Updated over a week ago

Let's suppose, for a certain policy, your company requires that the expense be sent for additional approval from the Department Head. But, your company has not configured the Head of the Department yet. In such a case, the policy will fail to run and the additional approver/s will not be added to that expense and will be stuck in the 'Reported' state and you might wonder what is causing this issue.

To avoid this, now you will be able to view the details of such policy failures from the expense history tab:

Now, with this latest implementation, if a policy fails due to missing approver/s, you can see the list of all such missing conditions easily in a single place in the History tab, and directly contact your company's Fyle admin for configuring the same.

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