Error: You have entered an Invalid Field Value 282 => Equipment Expense for the following field: account
What does this error mean?
This error typically occurs if the mentioned account (with the specified internal ID) is either inactive in Netsuite or does not belong to the Netsuite subsidiary that Fyle is connected to.
Please bear in mind that this error could be caused by any chart of account, such as expense, credit card, accounts payable, etc.
How to solve this error?
This error can be resolved by simply ensuring the account is active on Netsuite and/or ensuring it belongs to the subsidiary that Fyle is connected with.
Steps to be performed,
Login to your Netsuite account
Navigate to Setup > Accounting > Chart of Accounts
Search and open the required account
Click on the Edit button
If the Inactive checkbox is checked, make sure you uncheck it
Or, in the Subsidiaries list, ensure that the right subsidiary is selected
Error: You have entered an Invalid Field Value 258 => Florida for the following field: location
What does this error mean?
This error typically occurs if the mentioned location (with the specified internal ID) is Not Active in Netsuite.
How to solve this error?
This error can be resolved by simply ensuring the location is made active on Netsuite.
Steps to be performed,
Login to your Netsuite account
Navigate to Setup > Company > Locations
Search and open the required location
Click on the Edit button
If the Inactive checkbox is checked, make sure you uncheck it
Error: You have entered an Invalid Field Value 40 => R&D for the following field: class
What does this error mean?
This error typically occurs if the mentioned class (with the specified internal ID) is either inactive in Netsuite or does not belong to the Netsuite subsidiary that Fyle is connected to.
How to solve this error?
This error can be resolved by simply ensuring the class is active on Netsuite and/or ensuring it belongs to the subsidiary that Fyle is connected with.
Steps to be performed,
Login to your Netsuite account
Navigate to Setup > Company > Classes
Search and open the required class
Click on the Edit button
If the Inactive checkbox is checked, make sure you uncheck it
Or, in the subsidiaries list, ensure that the right subsidiary is selected
Error: You have entered an Invalid Field Value 2 => Honeycomb Holdings Inc. for the following field: subsidiary
What does this error mean?
This error typically occurs when the vendor entered in the expense in Fyle does not belong to the Netsuite subsidiary that Fyle is connected to.
How to solve this error?
This error can be resolved by ensuring the vendor causing the error belongs to the right subsidiary on Netsuite.
Steps to be performed,
Login to your Netsuite account
Navigate to Lists > Relationships > Vendors
Search and open the required vendor
In the subsidiaries section, make sure you add the right subsidiary
Error: An error occured in a upsert request: Invalid customer reference key 11655 => 22-0436 FAW High School for entity 3985 => Josh M Radnor.
What does this error mean?
This error typically occurs if the mentioned customer (with the specified internal ID) is either inactive in Netsuite or does not belong to the Netsuite subsidiary that Fyle is connected to.
How to solve this error?
This error can be resolved by simply ensuring the customer is active on Netsuite and/or ensuring it belongs to the subsidiary that Fyle is connected with.
Steps to be performed,
Login to your Netsuite account
Navigate to Lists > Relationships > Customers
Search and open the required customer
Click on the Edit button
If the Inactive checkbox is checked, make sure you uncheck it
Or, in the subsidiaries list, ensure that the right subsidiary is selected
Error: An error occured in a upsert request: Invalid department reference key 19 => Columbia Retail Store for subsidiary 5 => Botham Eyewear - US.
What does this error mean?
This error typically occurs if the mentioned department (with the specified internal ID) is either inactive in Netsuite or does not belong to the Netsuite subsidiary that Fyle is connected to.
How to solve this error?
This error can be resolved by simply ensuring the department is active on Netsuite and/or ensuring it belongs to the subsidiary that Fyle is connected with.
Steps to be performed,
Login to your Netsuite account
Navigate to Setup > Company > Departments
Search and open the required department
Click on the Edit button
If the Inactive checkbox is checked, make sure you uncheck it
Or, in the subsidiaries list, ensure that the right subsidiary is selected
Error: An error occured in a upsert request: Invalid taxcode reference key 5 => GST/HST: GST-CA @5.0% for subsidiary 6 => Honeycomb Holdings Inc.
What does this error mean?
This error typically occurs if the mentioned tax code (with the specified internal ID) is either inactive in Netsuite or does not belong to the Netsuite subsidiary that Fyle is connected to.
How to solve this error?
This error can be resolved by simply ensuring the tax code is active on Netsuite and/or ensuring it belongs to the subsidiary that Fyle is connected with.
Steps to be performed,
Login to your Netsuite account
Navigate to Setup > Accounting > Tax Codes
Search and open the required tax code
Click on the Edit button
If the Inactive checkbox is checked, make sure you uncheck it
Or, in the subsidiaries list, ensure that the right subsidiary is selected
Error: An error occured in a upsert request: Invalid acctcorpcardexp reference key 861 for expensereportcurrency 1.
What does this error mean?
This error occurs primarily due to two reasons,
When exporting credit card expenses as Expense Reports in Netsuite, the default credit card account selected in Fyle is not a Credit Card type account.
Or if the default credit card account selected in Fyle is either inactive or does not belong to the Netsuite subsidiary that Fyle is connected with.
How to solve this error?
If reason 1 is the cause of the issue, then the error can be resolved by simply changing the default credit card account in Fyle to a Credit Card-type account.
Steps to be followed,
Login to Fyle as an admin
Go to Settings > Integration > Native Apps > Netsuite
Navigate to Configuration > Export Settings
Here, scroll down to the Corporate Card Export Settings section
Change the default credit card account selected to an account which is of the type Credit Card in Netsuite
If reason 2 is the cause of the issue, then the error can be resolved by simply ensuring the selected credit card account is active on Netsuite and/or ensuring it belongs to the subsidiary that Fyle is connected with
Steps to be followed,
Login to your Netsuite account
Navigate to Setup > Accounting > Chart of Accounts
Search and open the required account
Click on the Edit button
If the Inactive checkbox is checked, make sure you uncheck it
Or, in the subsidiaries list, ensure that the right subsidiary is selected
Error: Please enter value(s) for: Tax Code
What does this error mean?
This usually occurs when a tax code value is required to be present for the integration to create a record on Netsuite and the tax code is not selected in the expense in Fyle.
How to solve this error?
This error can easily be resolved in two ways,
Edit the expense failing to be exported to Netsuite due to this error and ensure that the tax code is entered. Once the required changes are made, try to re-export the failed export to Netsuite.
Ensure that the tax code field is marked as non-mandatory on Netsuite. This will help the integration to create records on Netsuite without a tax code being present.
Steps to be followed to make this change,
Login to your Netsuite account
Navigate to Customization > Forms > Transaction Forms
Search for the desired form from the list (whether an expense report form, credit card transaction form, bill form, etc)
Please ensure the preferred checkbox is checked on the form you are selecting
Edit the form
Go to the Screen Fields > Main tab
Ensure that the checkbox for mandatory beside tax is unchecked
