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Get Access to American Express Direct Feed
Get Access to American Express Direct Feed

Know everything about managing your American Express cards by connecting them to American Express Direct Feed on Fyle.

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Written by Pradyumna Dinni
Updated over a week ago

You can use the American Express Direct Feed feature to import your organization's corporate credit card transactions into Fyle to simplify reconciliation.

To enable the American Express Direct Feed feature, you will need to ensure:

  • You are subscribed to the Business or Enterprise Plan.

  • Your organization's home currency is USD.

  • Your organization has American Express (AmEx) Small Business (SBS) or Corporate Cards issued by any US bank.

  • As a Business Owner, you have a Master Account on AmEx, and your employees' cards are linked to it. You have enrolled your Master Account on My Cards Account on americanexpress.com.

  • Here is the list of eligible card programs

Enable American Express Direct Feed

If all the requirements above are met, you can enable the Direct Feed with Amercian Express from your Admin Settings. You can follow the steps mentioned below to add your Funding (or Basic) card:

  • Click on the gear icon in the top right corner of your screen to navigate to Admin Settings.

  • From the left side panel, click on Cards and select Corporate Cards. Scroll down and toggle Direct Feed with American Express to Yes.

Adding your Corporate Card

Please keep your American Express login credentials handy. After enabling the toggle, you can see the section below to add your corporate card. Follow the steps to add your card on Fyle:

  • Click on Add

  • Please enter the business details on the next screen. Please add all the details and click on Next.

  • You will be redirected to the American Express portal to log in and select the card you want to add to Fyle. You will see this screen on Fyle. Don't close this screen on Fyle. It should be open as is until you complete connecting your card.

  • Please enter your credentials and log in.

  • After you log in, you will see the eligible cards. Please click on Select This Account.

  • After selecting the account, you can enter a nickname or skip without adding a nickname. Click on Continue.

  • After this, you must verify the card by entering your CSC (The last 3 digits are printed on the signature strip on the back of your card). Click on Continue.

  • You must agree to American Express's Terms and Conditions by clicking the hyperlink and checking both boxes. Then click on Enroll & Authorize.

  • Congratulations, you have successfully connected your card to Fyle. After this, you can close the American Express window.

  • You can see this confirmation message once you have successfully added your card from the American Express portal.

Kudos! You have successfully added your card to Fyle, and your transactions will be live on Fyle.

Importing the employee cards and transactions

You can only connect your Basic Card (or Master Account) using the above steps. Your employees' cards (Sub-Account cards on American Express) will be imported automatically if connected to your Master Account on American Express.

Note that we fetch the previous seven days' transactions on your Master Account card and your employees' cards. If a card has no transactions in the last seven days, you can only find it on Fyle once it has new transactions. If you don't see a card on Fyle, the card might not have had any transactions in the last seven days.

Your employees' cards can be found under Manage Cards > Unassigned Cards, and the transactions can be found under Corporate Card Transactions.

You can assign these cards to your employees by clicking on Assign Cards. Read this article for the steps.

Important points to note

  • Fyle will not store the information required above (First Name, Address, etc.). This information will be shared with American Express.

  • You can only add your Funding (or Basic or Master Account) card on Fyle. Your employees can't connect their cards individually on Fyle with American Express.

  • American Express only sends the Posted (Settled or Cleared) transactions to Fyle. If you find the date on the receipt to be different from the date on the expense on Fyle, please consider changing the date on the expense.

For more information, please get in touch with us at [email protected].

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