Prerequisites
Please note that you are eligible to issue American Express virtual cards to your employees only if you have access to American Express Direct Feed in your organization's Fyle account.
Introduction to virtual cards
As an admin on Fyle, you can easily create and issue American Express (AmEx) virtual cards to your employees in your organization.
You can use Fyle to create unlimited virtual cards that share the credit line of your existing funding card from American Express. You can customise the monthly spend limit and usage period for each virtual card you create and issue it to employees in your organization. All of this can be done directly from your Fyle account.
Note: Any virtual cards you create earn the same reward points as your American Express cards, as per your card program!
Employees can use their virtual cards for various kinds of transactions. Here's more on how to add virtual cards to digital payment wallets.
Create and issue virtual cards
Navigate to Corporate Cards > Manage Cards > Assigned Cards.
Click on Create Virtual Card.
Enter the details of the cardholder. This includes:
Email: Select the employee to whom you want to assign the virtual card.
First Name, Last Name, Date of Birth: Ensure that the details entered are accurate as per US Postal Service. Any mismatch will prevent the virtual card from being created.
Residential Address: Ensure that the details entered are accurate as per US Postal Service. Only residential addresses are supported. P.O. boxes or commercial mail-receiving agencies are prohibited. Any mismatch will prevent the virtual card from being created.
After entering these details, click on Next.
Enter the details of the card. This includes:
Monthly spend Limit: Set a monthly spend limit for the virtual card. The card will be marked inactive once this limit is reached. This limit automatically refreshes on the 1st of every month.
Usage period: Set the time period during which the employee can use the virtual card for making purchases.
Nickname: Set a nickname for easier identification of the card.
After entering these details, click on Create. This will successfully create your virtual card and assign it to the selected employee.
After successful creation, your employee will receive an email about the new virtual card. They can immediately start using it for payments.
FAQs
Q1. What is the difference between Usage period and Card expiry?
Usage period is the time period during which you want to allow your employee to use the virtual card. You have complete control over this usage period.
Card expiry is a default 5-year expiry date provided by American Express whenever you issue a virtual card. This is the Expiry date present on the virtual card which employees have to enter in the Expiry date field while making any online transaction.
Q2. Can I issue multiple virtual cards to a single employee?
Yes, there is no limit on the number of virtual cards you can issue to any employee.
Q3. How does monthly spend limit work?
You can set a monthly spend limit for any virtual card. This monthly spend limit defines the amount of expenses your employee can make using the virtual card in any given month. You can update this limit anytime.
For example, you create a virtual card with monthly spend limit $1000 on 1st April 2025.
Your employee can use this card for expenses of a total of upto $1000 in April.
On 30th April, suppose your employee has spent $800 in April. They will have $200 credit available on their virtual card.
On 1st May, the monthly limit will automatically be refreshed. Your employee will again have $1000 credit available on their virtual card.
Q4. What happens if the monthly spend limit for a virtual card has been reached? Will merchants automatically charge the funding card in this case?
Any transaction made using a virtual card that has reached its monthly spend limit will be declined.
The funding card will not be charged instead. Virtual cards do not share the information about funding card with any merchant, there is no way for the merchant to charge your funding card.
Q5. What happens if a virtual card has expired? Will merchants automatically charge the funding card in this case?
Any transaction made using a virtual card that has expired will be declined.
The funding card will not be charged instead. Virtual cards do not share the information about funding card with any merchant, there is no way for the merchant to charge your funding card.