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Reset or Delete Fyle Account

How can I reset my Fyle account? How can I delete my Fyle account?

Jahaber Sathik avatar
Written by Jahaber Sathik
Updated over 10 months ago

RESET YOUR FYLE ACCOUNT

Resetting your Fyle account is useful in case you wish to restart your account with a clean slate. For example, you might be setting up a new accounting integration and want to restart your Fyle account by removing all existing expenses.

Resetting your Fyle account results in the following:

  • All Expenses, Reports, Payments and Advances are deleted from your account.

  • All Organization level data like Policies, Expense Rules, Projects, Categories, Departments, Cost Centers, Levels, etc. are retained in your account.

  • All Employee level data like Employee Fields, Approvers, Corporate Cards, etc. are retained in your account.

Thus, resetting your Fyle account does not affect how your account is configured. It only deletes expense and payment related data.

Before you proceed to reset your Fyle account, we want you to note:

  • This action cannot be reverted. Once you reset your account, your data on Fyle will be permanently deleted.

  • Only the Owner of the Fyle account can take this action.

  • In case your organization has been on Fyle for more than 12 months, you will not be able to directly reset your account for security reasons. To reset your account, you can drop an email to [email protected] and we will make sure to quickly complete your request.

Here are the steps to reset your Fyle account:

  1. On the Settings page, navigate to Admin Settings > Account > General

  2. Scroll down to find the Reset Organization tab.

  3. Click on Reset.
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  4. Confirm the reset by typing in the correct keywords. On confirming, your account will be reset successfully. Once again, please note that this action cannot be reverted.
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DELETE YOUR FYLE ACCOUNT

In case you ever wish to delete your Fyle account, you may do so by following the steps mentioned below. Though we hate to see users go, we have made it extremely easy to do so when the situation arises.

Before you proceed to delete your Fyle account, we want you to note:

  • This action cannot be reverted. Once you delete your account, all your data on Fyle will be permanently deleted.

  • Only the Owner of the Fyle account can take this action.

  • In case your organization has been on Fyle for more than 12 months, you will not be able to directly delete your account for security reasons. To delete your account, you can drop an email to [email protected] and we will make sure to quickly complete your request.

Here are the steps to delete your Fyle account:

  1. On the Settings page, navigate to Admin Settings > Account > General

  2. Scroll down to find the Delete Organization tab.

  3. Click on Delete.
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  4. Confirm the deletion by typing in the correct keywords. On confirming, your account will be deleted successfully. Once again, please note that this action cannot be reverted.
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