If you have any refund or cashback (credit) transactions on your corporate credit card, it's easy to dismiss them within Fyle.
Navigate to the Expenses section on the left pane of your screen.
Go to the All tab, where you can see the list of expenses.
From the list of expenses, open the credit expense you want to dismiss.
Click Options at the bottom part of the expense form
From the options in the pop-up, select Dismiss as Card Payment.
Click on Confirm to proceed with dismissing the expense.
You can follow the above steps on your mobile app as shown here.
Your expense will now be dismissed, and you will not be required to provide any further information for this expense. You can view this expense on the All tab under My Expenses.
If you have dismissed this expense by mistake, you will still be able to undo the action. Here's how:
1. Open the expense dismissed from the All tab under My Expenses.
2. You can click on Undo Dismissed.
After taking this action, your expense will be moved to the Ready to Report or Incomplete tab, depending on whether all the mandatory fields required by your organisation are filled or not.
Note: After you dismiss a credit expense on mobile, you can't view that expense on your mobile app. You can view and edit that expense by clicking on Undo Dismissed from the Web app.
Feel free to contact us at [email protected] for any further information.