Error: A transaction with the number 'Corporate Credit Card expense - C/2024/04/R/3' already exists for the vendor 'V00445'
What does the error mean?
Suppose you also have 2 or more entities set up on Fyle, and all the entities are connected to the same Sage Intacct account. In that case, it is possible to have reports from different entities with the same report number as report numbers are unique to entities.
When exporting expenses to Sage Intacct as Bills, the integration designates the bill number as Corporate Credit Card expense - C/2023/07/R/3(Corporate Credit Card Expense - Report Number).
If the report numbers in both the Fyle entities are the same, then the corresponding Bill numbers in Sage Intacct will also be the same. Sage Intacct's setting could be blocking Fyle from creating two bills with the same bill number.
How to solve the error?
A small adjustment needs to be made in the Accounts Payable setting,
Head over to your Sage Intacct account
Go to Accounts Payable β Setup β Configuration
Scroll down to Document Sequencing
Here, under, If bills, checks, or adjustments are assigned duplicate numbers select Show Warning and click on Save
This change will take care of successfully exporting reports from both Fyle entities without any hassles!