Error: The employee isn’t a resource of the project 'G306-22'
What does the error mean?
This error usually occurs when the employee who created the project expense isn’t a part of the project resources for that project on Sage Intacct.
How to solve the error?
Simply add the employee as a resource to the project on Sage Intacct. To do this,
Go to Projects from the menu
Navigate to Project Resources
Search and open the project which is causing this issue
Add the employee as a project resource
Save the changes and retry the export from Fyle!
Error: The Project '22.03-ANB-EXP-01' has a project status that prevents expense submittal
What does the error mean?
The integration will not be able to create a transaction on Sage Intacct for a project expense if the project status of the selected project is configured to block any expense creation.
For eg, there’s a project status called Completed and it is configured in such a way that no project expenses can be created if its status is Completed.
Here’s a snap of what the project status will look like in Sage Intacct,
To solve this error,
There are two ways to solve this error,
Option 1: The project status of the project can be changed. Ensure that the new project status that you add allows the creation of expenses.
To change a project status,
Login to your Sage Intacct account
Go to Projects and open the list of Projects present in your Sage Intacct account
Edit the Project to which you intend to make the change
Modify the Project Status
Hit and Save and retry your export from Fyle!
Option 2: Modify the configuration of the Project Status. Edit the project status and ensure that the status is not blocking expense creation,
To make this change,
Login to your Sage Intacct account
Go to Projects → Status
Edit the project status to which you intend to make the change
Uncheck all boxes that prevent expense creation
Hit and Save and retry your export on Fyle!
Error: Invalid Project 'PRO-1463' specified
What does the error mean?
This error typically occurs when the project chosen in the expense has either been deleted or is marked as inactive on Sage Intacct. If the project on Sage Intacct is not active, then the integration cannot create transactions.
How to solve the error?
To address this issue, you can reactivate the selected project in Sage Intacct or replace it with a different active project at the expense of Fyle.
Steps to re-activate disabled Project,
Go to Projects and click on the list of Project
Here you will find a list of all projects present in your Sage Intacct account
Search and open the project you want to reactivate
Edit the project and change the status to Active
Save the changes and retry the export on Fyle!
