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Location-Related Sage Intacct Errors
Hemanth Singanamalla avatar
Written by Hemanth Singanamalla
Updated over 7 months ago

Error: Location must be 1000-TS. This value is auto-filled by Project

What does this error mean?

This error is experienced when a specific location has been assigned to a project in Sage Intacct. When you try to create a project-related expense in Fyle and a location which is not assigned to the project in Sage Intacct is entered then the integration will not be able to create a transaction in Sage Intacct.

How to solve the error?

There are two ways to solve this error and export to Sage Intacct successfully,

  1. Edit the expense in Fyle and make sure the correct location is entered. When the right location value is entered, the integration can successfully create a transaction on Sage Intacct.

  2. The project needs to be modified on Sage Intacct. The assigned location can either be replaced by the location entered in Fyle or any assigned location can be completely deleted for the project. This change will ensure the integration is able to successfully create a transaction in Sage Intacct.
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    To make this change in Sage Intacct,

    1. Go to Projects from the menu

    2. Open the list of projects

    3. Search and open the project for which you intend to make the change

    4. Navigate to the Additional Info tab

    5. Scroll down to the Locations section

    6. You may either change the assigned Location or remove all assigned locations

    7. Save the changes and retry the export on Fyle!

Error: The location 'E2000' is invalid

What does this error mean?

This error typically occurs when the location chosen in the expense has either been deleted or is marked as inactive on Sage Intacct. If the location on Sage Intacct is not active, then the integration cannot create transactions.

How to solve the error?

To address this issue, you can reactivate the selected location in Sage Intacct or replace it with a different active location in the expense in Fyle.

Steps to re-activate disabled location,

  1. Go to Company and click on Locations

  2. Here you will find a list of all Locations present in your Sage Intacct account

  3. Search and open the location you want to reactivate

  4. Edit the Location and change the status to Active

  5. Save the changes and retry the export on Fyle!

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