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FAQs: Fyle-Sage 300 CRE Integration
FAQs: Fyle-Sage 300 CRE Integration

Answers to some of the most frequently asked questions on Fyle-Sage 300 CRE Integration

Kamalini Yuvaraj avatar
Written by Kamalini Yuvaraj
Updated over a week ago
  1. How do I begin setting up the integration between Fyle and Sage 300 CRE?

    Start by contacting your implementation specialist or [email protected] for HH2 Sync installation. Then set up the integration by logging into your Fyle account as an admin. Navigate to Admin Settings > Integrations > Native Apps, and select Sage 300 CRE.

  2. What credentials do I need to connect Sage 300 CRE with Fyle?

    You'll need credentials generated from HH2 Sync to link your Sage 300 CRE account with Fyle.

  3. What is HH2 and how do they fit into integration?

    HH2 is our integration partner for Sage 300 CRE, facilitating synchronization between Fyle and Sage 300 CRE for seamless connectivity.

  4. What details are needed to set up HH2 Sync in my desktop system/server?

    You need to provide details such as your employee count, average yearly revenue, and administrative and technical contact information. This information is crucial for setting up your account and configuring the HH2 sync. Read more about it here.

  5. What are the technical requirements for installing HH2 Sync?

    • Desktop Specifications: Ensure your desktop meets the specified requirements, including supported browsers like MS Edge, Google Chrome, or Apple Safari.

    • Server Specifications: Your server must meet minimum requirements such as Windows Server 2016 or above, .NET Framework 4.8, and adequate processing power and RAM for optimal performance.

  6. What happens after HH2 Sync is installed?

    After installation, HH2 will set up data synchronization between Fyle and Sage 300 CRE. You will receive credentials to connect your Fyle account with your Sage 300 CRE database.

  7. Is Sage 300 CRE a paid integration?

    Yes, the Fyle-Sage 300 CRE integration is a paid service. For detailed pricing information, please contact us at [email protected]. If you're not a customer yet, you can schedule a demo with us. We'd be happy to help you explore our integration features.

  8. What are the dimensions that I can import from Sage 300 CRE to Fyle?

    Expense Account, Job, Cost Code, Cost Category and Vendor are the dimensions you can import from Sage 300 CRE to Fyle. Additionally, you can auto-export Commitments to Sage 300 CRE without importing them to Fyle. Read more here.

  9. Do I have to visit the Fyle-Sage 300 CRE Integration every time I need to export expenses?

    No, you can schedule automatic exports to transfer expenses based on predefined schedules. This way, expenses that reach the state of export get exported automatically, eliminating the need for manual intervention each time you need to export expenses.

  10. In what format will my expenses be exported from Fyle to Sage 300 CRE?

    We support exporting both reimbursable and corporate credit card expenses as Accounts Payable Invoices in Sage 300 CRE. Below is a sample of how an expense exported from Fyle would appear:

  1. What are dependent fields in the Fyle-Sage 300 CRE integration?

    A dependent field in Fyle is a hierarchical drop-down field that controls the values displayed for a second field based on the selection made in the first field when creating an expense. For example, when a specific value is selected in the Project/Job field, only the relevant Cost Code values will be displayed. Similarly, selecting a specific Cost Code will display only the relevant Cost Categories.

  2. How do I set up dependent fields for accurate expense coding?

    In Fyle, import Jobs by mapping the dimension to the Project field in Fyle while configuring the import settings. This automatically imports Cost Codes and Cost Categories as dependent fields. Ensure each Job in Sage 300 CRE has associated Cost Codes and Categories for error-free imports.

  3. What happens if a Job, Cost Code, or Cost Category is not linked to each other?

    Jobs without assigned Cost Codes or Categories won't be imported to Fyle. Similarly, Cost Codes or Categories without associations to a Job in Sage 300 CRE won't be imported to Fyle.

  4. How does exporting commitments work with dependent fields?

    You can choose to export Commitments based on the Job, Cost Code, and Category selected by employees in Fyle. This value is automatically populated in Sage 300 CRE during export but isn't selectable within Fyle.

  5. Where can I view imported dependent fields in Fyle?

    Navigate to Expenses > Expense fields > Custom fields > Dependent fields.

  1. How can I skip exporting certain expenses from Fyle to Sage 300 CRE?

    You can set up rules within the Fyle-Sage 300 CRE integration to skip exporting expenses based on conditions like date range, report number, or expense category.

  2. Where do I configure these rules?

    In your Sage 300 CRE integration dashboard, navigate to Configurations > Advanced Settings > Skip export. Here, you can define conditions under which expenses should be skipped from export.

  3. What types of conditions can I use to skip export?

    Conditions can be based on Fyle's custom fields (select, multi-select, date, checkbox, text), report title, report number, employee email, or spend date. You can set up to two conditions per rule. Use AND operators to skip expenses only if both conditions match, or OR operators if either condition triggers the skip.

  4. How do I check which expenses were skipped?

    After configuring the rules, you can review skipped expenses under Export Log > Skipped in the integration dashboard. This log provides details such as report number, employee details, skip date, and expense type.

  5. Can you give examples of when I might use these skip export rules?

    • System Migration: Skip expenses dated before the migration date to prevent duplicating data already in another system.

    • Manual Data Entry: Skip expenses that have already been manually entered into Sage 300 CRE to avoid duplicates.

    • Using Other Software: Skip expenses managed by other software (like payroll systems) to prevent redundancy in Sage 300 CRE.

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